返金ポリシー

All sales are final. We do not accept returns or exchanges, except where required by law.

This means:

Japan: We will only accept returns or exchanges if the item is defective, damaged, or incorrect.

European Union (EU): Customers have the legal right to cancel or return their order within 14 days of receipt, for any reason, provided the item is unworn, unused, and in its original condition and packaging.

Other regions: Returns or exchanges are not accepted, except in cases of defective, damaged, or incorrect items as required by applicable local laws.

If you believe your item qualifies under these exceptions, please contact us at support[at]candyconytown.shop within the required time frame. Proof of purchase and photos of the item will be necessary to process your claim.

This policy does not affect your statutory rights where applicable.