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Last updated: August 29, 2025
Welcome to Shop by CANDYCONYTOWN! The terms “we”, “us” and “our” refer to Shop by CANDYCONYTOWN. We operate this store and website, including all related information, content, features, tools, products and services (the “Services”) in order to provide you, the customer, with a curated shopping experience. Shop by CANDYCONYTOWN is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you should not access or use the Services.
SECTION 1 - ACCESS AND ACCOUNT
You represent that you are at least the age of majority in your jurisdiction. You agree to provide accurate and complete information when using the Services, including billing, payment, and shipping information. You are responsible for maintaining the security of your account and all activity under it.
SECTION 2 - PRODUCTS
We strive to represent our products accurately, but colors and appearances may vary depending on your device. We do not warrant that products will meet your expectations. All product descriptions are subject to change without notice, and we may limit sales or discontinue items at our discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Orders are only accepted once payment is processed and confirmed. We reserve the right to decline or cancel orders at our discretion. Orders cannot be cancelled after acceptance except as required by law.
All purchases are subject to our Return Policy. Please review our Return Policy for details, including region-specific rights such as the European Union 14-day cancellation period.
SECTION 4 - PRICES AND BILLING
Prices may change without notice. Posted prices are displayed in U.S. Dollars (USD) as the base currency. Due to exchange rate fluctuations, the actual amount charged in your local currency may vary.
Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import duties. You agree to provide valid payment details and authorize us to charge your selected payment method for the full purchase price plus applicable charges.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only. We are not liable for carrier delays, customs processing, or events beyond our control. Title and risk of loss pass to you once we transfer products to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content and trademarks on the Services are owned by Shop by CANDYCONYTOWN, its affiliates, licensors, or Shopify. You may not copy, reproduce, distribute, or otherwise use our intellectual property without written consent.
SECTION 7 - OPTIONAL TOOLS
Third-party tools or features may be provided “as is” and without warranty. Use of such tools is at your own risk, and their terms are governed by the relevant third-party providers.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain third-party content or links. We are not responsible for the accuracy, reliability, or safety of such external sites. Any transactions with third parties are solely between you and those third parties.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Shop by CANDYCONYTOWN is powered by Shopify. However, all sales are made directly with Shop by CANDYCONYTOWN. Shopify is not responsible for your purchases or for any issues arising from your transactions. You expressly release Shopify from any such claims.
SECTION 10 - PRIVACY
Your submission of personal information is governed by our Privacy Policy. Because the Services are hosted by Shopify, some data is also subject to Shopify’s privacy practices.
SECTION 11 - FEEDBACK
By submitting feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use and publish such content. You warrant that you own the rights to any feedback you provide.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We may correct errors, inaccuracies, or omissions on the Services at any time without notice, including after an order has been placed.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes, to infringe intellectual property rights, to harass or harm others, to transmit malicious code, or to interfere with the operation of the Services. We reserve the right to suspend or terminate accounts for violations.
SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services at any time without notice if you breach these Terms. Sections relating to intellectual property, limitations of liability, indemnification, and governing law will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for purpose, and non-infringement.
Disclaimer (Risk Allocation)
Product information, including descriptions, prices, and availability, is provided on a best-effort basis and may change without notice. Colors and appearances may vary depending on devices or production, and such variations are not considered defects. Prices are shown in U.S. Dollars (USD), and the final amount in other currencies may differ due to exchange rates; international customers are responsible for any customs duties, import taxes, or fees. As this is an online distance sales service, cooling-off rights do not apply except where required by law (e.g., the EU 14-day withdrawal right). We are not liable for delays, cancellations, or failures in delivery caused by events beyond our control, such as customs processes, carrier issues, natural disasters, or system errors.
Shop by CANDYCONYTOWN does not collect sales taxes at checkout. Where required by law, we fulfill our tax obligations through our own business filings.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Shop by CANDYCONYTOWN and its affiliates shall not be liable for indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Shop by CANDYCONYTOWN, Shopify, and their affiliates from claims or damages arising from your use of the Services or breach of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms, along with any policies referenced herein, constitute the entire agreement between you and Shop by CANDYCONYTOWN regarding the Services.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Japan. Any disputes will be subject to the exclusive jurisdiction of the courts located in Japan.
SECTION 22 - CHANGES TO TERMS
We may update these Terms from time to time. Any material changes will be posted on this page. Your continued use of the Services constitutes acceptance of such changes.
SECTION 23 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Shop by CANDYCONYTOWN
Email: support [at] candyconytown.shop
Address: Nishi-Shinjuku Mizuma Building 6F, 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
Phone: +81-80-3586-8876